Refund & Return Policy

A Refund or Return can be possible only after the customer receives the products and, He or She wishes to make a return or refund, due to ;
-Inappropriate or open product packaging

-Inappropriate product type

Exchange & store credit in form of a gift voucher may be possible after approval from our PEACH customer service department.

If your return & refund is approved by our PEACH customer service department you will recieve a gift voucher to use on our PEACH website to the value of the returned item exclusive of shipping costs.


We will be happy to offer store credit in the form of a gift voucher, exchange or replacement within seven (7)days of your receipt of goods provided they are in their original, unopened and unused condition.

Any products that are not sealed with cellophane plastic will not be eligible for return.

For refund and returns you can contact us on support@peach.shop or visit contact us page

Peach is a UAE based e-commerce website bringing a curation of the best hand-picked luxury and emerging beauty and wellness brands.

Peach is an Emirati-founded e-commerce retailer, intended to be the go-to platform to discover and explore a range of international and home-grown brands related to beauty, wellness and self-care.

Our sister company The Wave Lounge Beauty Spa, an Abu Dhabi based salon and spa, offers a new genre of routines and rituals to an esteemed clientele.

Through personalized service, The Wave Lounge offers the ultimate client experience. Celebrating women in their authentic brilliance and recognizing each individual as their ultimate focus.